FAQ

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CurioPoster FAQ

Shipping & Delivery

Q: How long will it take for my poster to arrive?
A: Orders within the US typically ship within 2–3 business days. Standard delivery usually takes 5–7 business days.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout.

Q: Can I track my order?
A: Absolutely! Once your order ships, you’ll receive a tracking number via email. You can also track your order anytime on our Track Order page.

Products & Customization

Q: Are your posters framed?
A: Posters are sold unframed unless stated otherwise, giving you the freedom to choose a frame that fits your space.

Q: Can I get a custom poster?
A: Yes! Visit our Custom Posters collection to create a personalized design.

Q: What sizes do you offer?
A: Our posters come in multiple sizes, listed on each product page.

Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and Shopify Payments.

Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 24 hours of purchase. Please contact us immediately at info@curioposter.com.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 14 days of delivery. Posters must be unused and in their original packaging.

Q: How do I start a return?
A: Email our support team at info@curioposter.com with your order number, and we’ll guide you through the process.

Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after we receive the returned item.

Contact Us

If you have any other questions, feel free to reach out:

📧 Email: info@curioposter.com
📞 Phone: (214) 555-4837
Or use our Contact Form on the website

"We love helping our customers bring their walls to life!" 🎨